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Monthly Archives: April 2014

sometimes you just need to cry about it
cookies / jam / spirits / sweets / tequila

sometimes you just need to cry about it

Posted on April 30, 2014 by ellie • 5 Comments

I read an article awhile ago somewhere that said when customer service call centers record you call they have triggers for expletives and vocal stress, this way, they can use it to train employees (this is what a really upset person sounds like), and notify management if someone is getting out of hand.  It would … Continue reading →

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