July 24th is National Tequila Day and I need to work late Which can be filed under the “most unfortunate sentences spoken today” along with “I missed the boat to Ibiza”, “At least you didn’t make me cry this time”, and “We’re experiencing train traffic ahead of us, please be patient”. So while I’m doing … Continue reading
Tag Archives: tequila cookies
sometimes you just need to cry about it
I read an article awhile ago somewhere that said when customer service call centers record you call they have triggers for expletives and vocal stress, this way, they can use it to train employees (this is what a really upset person sounds like), and notify management if someone is getting out of hand. It would … Continue reading